NEW ONLINE CRM SYSTEM HELPS ORGANISATIONS GET ORGANISED!

New Low-Cost Online System Gives Smaller Companies the Same Facilities Large Companies Take for Granted.

[ClickPress, Fri Apr 22 2005] The Epping based company, Fast Communications, has launched a new service designed to help companies increase their sales. Using the Internet, local companies can now get themselves more organised and more focused on their customers.

Managing Director, Dr Don Musto explains – “All organisations, large and small, gather a huge amount of information about their clients, but often have nowhere to store it. It runs through their fingers like sand. This can mean that they can only offer a mediocre service to their customers. And when key staff leave, often all that precious knowledge they have leaves with them.”

The classic solution has been to install a record system or database of some kind, to store all the details. However, in truth, these are rarely successful. The reason is that they work well for individuals, but are difficult to manage when you try and roll them out to all the staff and share the information. Manual systems offer little return and are slow to use, but on the other hand traditional computer based systems rapidly become very complex and very costly to operate.

Don Musto again: ‘It is keeping systems looking complex that enables IT companies to make money. It is often not only the initial price of the software, but the time you take for installation, support, upgrades and maintenance, which is where the true costs lie. And if you want any changes, well you had better have deep pockets!’

But now things are changing. Many organisations cannot function without access to the Internet for all their employees, and many employees work away from the office. How can they keep in-touch and contribute by recording all their work? The answer is ‘on-line’ working. FastComm have launched a new contact management system which you can access over the internet. Anywhere you can log-on: home, office, internet café, mobile laptop, you are connected. And because it’s your private company database, only you can see your data. The sophisticated software works for all organisations, large or small, private, commercial or non-profit. And best of all, its free to try. For the next two months anyone logging onto www.fastcomm.net can have their own company contact management system for free and really understand how it can affect their business for the better. After the initial period, assuming users are completely satisfied, payments are then just £9 per user per month.

The power of the Internet is now everywhere and clever companies are seeing this as a great asset and using it to create more business opportunities. Here we have yet another great service, which can benefit local organisations of any size from start up to corporate.

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