Kineo Hears How E-learning Needs Bilingual Speakers

To harness value from e-learning, organisations need learn from the likes of Reuters and BAE systems, and make sure training strategy is aligned to what your organisation really needs. And you need to be bilingual. So says Laura Overton in a new interview with Kineo, the leading e-learning consultancy.

[ClickPress, Thu Mar 30 2006] In a recent interview with Mark Harrison, partner with Kineo, Laura Overton – the e-learning champion for e-skills in the UK - pointed out the value of e-learning in organisations that have aligned their training to what the organisation actually needs.

Her data from a sample of over 2000 learners shows some compelling statistics. “75 % of them felt that e-learning was giving them more visibility and control and 90% said they were actually able to use what they learnt back at work”, she pointed out.

She singled out four organisations who have made a real difference in aligning their learning to the needs of their organisations: Reuters, BAE Systems, Unipart and Skillsmart, the UK Retail Sector Skills Council. In each example, the learning and development teams have “turned things on their head” by finding out what is needed on the ground and finding quick and easy ways to meet those needs.

At BAE Systems, for example, they introduced “the traditional ways of e-learning to get consistency and reach and discovered that customer satisfaction dropped. This triggered off a new way of thinking. They start now by asking themselves: what are the questions that someone working on a particular plane wants answered, and who do they want to ask them of? They have now created an environment in which the individual can ask those questions and be connected to experts and highly focused pieces of learning”.

The key to success is to work closely with the rest of the organisation and stop using the language of training. “We talk about competencies, courses and learning design….but forget that businesses are more interested in customers not competencies. Training professionals have to be bilingual.”

You can hear the full interview at
http://www.kineo.co.uk/audio-downloads.html

Keen to align your learning? You can download Kineo’s free insight report on alignment, one of a four-part series on learning strategy, at
http://www.kineo.co.uk/kineo-briefings/alignment-2.html

Note to Editors:
Kineo is a leading consultancy practice providing advisory services, research and niche e-learning products to support learning and development teams in the public and private sectors. Founded in November 2005 by Matthew Fox, Mark Harrison, Steve Rayson and Stephen Walsh, Kineo is a limited liability partnership with offices in Brighton. More at www.kineo.co.uk
For further information, contact:
Steve Rayson 07774 498285
steve.rayson@kineo.co.uk

Registered Office:
24 Bavant Road
Brighton, East Sussex
BN1 6RD

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