The Farmers National Bank of Emlenton Adds Bank Security Training to Banker’s Academy Contract

The Farmers National Bank of Emlenton has recently renewed its contract with Banker’s Academy and has added Bankwide Security training – to be hosted and maintained by Banker’s Academy’s Learning Management System (LMS), Learning Link®.

Focus on Compliance covers: Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Reg P, Gramm-Leach-Bliley Act, Right to Financial Privacy, Sarbanes-Oxley (SOX), Reg CC & Check 21, Reg D, Reg E, Reg Z, Truth in Lending, FCRA, FACT Act, HMDA, CRA, and Bank Bribery.

Take Charge! Achieving Teller Excellence gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers and teaches tellers how to process and settle transactions.

Achieving Sales and Service Excellence covers sales and service skills, customer care, selling bank products and services and, most importantly, how to create great customer relationships.

Focus on Sexual Harassment covers: What is a Fair and Respectful Workplace, Federal and State EEO Laws, Types of Harassment, What to do if Harassment Occurs, Retaliation and Supervisor Responsibilities, among others.

Achieving Consumer Lending Excellence includes topics on increasing sales, improving customer service and making smarter lending decisions.

Achieving Bankwide Security Excellence covers: Opening and Closing Procedures, Robbery Prevention and Procedures, Bomb Threats, Kidnappings, Fires, Medical Emergencies and Information Security and how to recognize identity theft, social engineering, phishing, fraud and spam scams.

Learning Link®, Edcomm Banker’s Academy’s full-featured LMS, maintains a complete record of learning and administrative activities and offers a wide variety of customizable, real-time reports for download and integration into any HR system.

For more information about programs like this, or to find out how Edcomm Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call +1.212.631.9400.

The Farmers National Bank of Emlenton maintains 12 branches and assets exceeding $357 million.

Edcomm Banker’s Academy is a 22-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. Edcomm Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).

Edcomm Banker's Academy (www.bankersacademy.com) is headquartered in New York City with locations and representation throughout the world.

Contact:
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza, Suite 1010
New York, NY 10001, USA
Tel: +212.631.9400
Fax: 212.631.0659
linda.eagle@edcomm.com
http://www.bankersacademy.com