Online retailer Plumbworld receive Shopzilla Certified award for achieving over 10,000 positive revi

Plumbworld, the largest online specialist retailer of bathrooms has recently been awarded the Shopzilla Certified award for achieving over 10,000 positive website reviews on the Shopzilla pricing comparison website. www.PlumbWorld.co.uk

[ClickPress, Wed May 19 2010] Plumbworld advertise on a large number of shopping comparison websites, and pride themselves in customer satisfaction and always putting the customer first. This Shopzilla Certified award proves they have been very successful in achieving their goals.

To gain the Shopzilla UK Certified achievement a store must have a proven track record of dependability and customer satisfaction.

The store must also allow Shopzilla to place an invitation on the stores website or via a follow up email to the customer making sure the goods were delivered satisfactorily and on time. If the store meets the following criteria from these surveys like Plumbworld have, the store will receive the Certified seal.

Scott Morris, E-Commerce Manager of Plumbworld Said:

“We have worked very hard over the last year with all the Shopping Comparison websites we advertise on, optimizing the accounts to achieve improved ROI and Shopzilla have been one of the best in helping us achieve our goals. The after sale email template Shopzilla provide is a simple yet effective way to gain customer feedback, a perfect example of good landing page optimization”

Towards the end of 2009, Plumbworld implemented the BazaarVoice product review engine on its website which also had an outstanding response allowing customers to leave product specific reviews. It clearly shows that customer feedback and product reviews are king, and play a massive part in the final decision making when choosing what product to purchase and from which company.

Shopzilla Inc. is one of the largest and most comprehensive online shopping networks on the web. Through their leading comparison shopping sites, BizRate and Shopzilla, they help shoppers find the best value for virtually anything they want to buy from thousands of online retailers. Shopzilla are base in Los Angeles, and operates sites in the UK, US, France and Germany.

James Hickman, Managing Director of Plumbworld Said:

“We are very honoured to have received this Shopzilla Gold Certified award, and have strived for over 10 years to offer the highest level of customer satisfaction and value for money. We have added the Shopzilla store rating logo across our website to boast about our achievement and high level of customer satisfaction.

Plumbworld sell a huge range of other bathroom essentials from Bathroom Suites, Electric Showers and Enclosures all the way through to Bathroom Accessories and Plumbing tools, all at very competitive prices.

Plumbworld is based in Evesham, Worcestershire and now employs 50 staff within their 2,000 sqm, purpose built warehouse and offices. The company had a turnover in 2008 in excess of £18 Million. Plumbworld was established in 1999 by James and Anita Hickman who sold the business to The Grafton Group Plc in December 2006.


The UK's largest online specialist retailer of bathrooms trading online since 1999

Scott Morris
www.Plumbworld.co.uk
01386 768498