Mike Reid appointed to the Board at Higham Dunnett Shaw

Higham Dunnett Shaw (HDS), the leading provider of specialist consultancy and outsourcing services to the Life and Pensions industry, has appointed Mike Reid to its Board with responsibility for pension services.

[ClickPress, Tue Mar 20 2007] Higham Dunnett Shaw (HDS), the leading provider of specialist consultancy and outsourcing services to the Life and Pensions industry, has appointed Mike Reid to its Board with responsibility for pension services.

Reid has significant experience in the Life and Pensions industry, both within the insurance market and with occupational schemes. At HDS he has led the delivery of a number of high profile projects for pension schemes and trustees. Before joining HDS in 2003, he worked at Scottish Life for over 15 years in a variety of roles, latterly as Chief Executive of Scottish Life Administration Services.

Commenting on Reid’s appointment, Jocelyn Blackwell, Chief Executive said “Mike’s appointment reflects our commitment to providing a wider range of high quality services to the pension industry in this period of change. Mike’s expertise adds to the wealth of experience we already have within the business and ensures we continue to meet the evolving needs of our customers and markets.”

Reid will take on responsibility for leading a new range of services for pension schemes designed with the member in mind. Speaking about his new role Reid said “I’m really excited about the way we are approaching the delivery of services to members, using technology to help them to understand and appreciate their benefits. At HDS we are passionate about improving financial capability amongst pension scheme members and we relish the challenge to deliver on our promises.”

Press Contact:
For more information, or to arrange an interview with Mike Reid, please contact Richard Owen Tel. 020 7620 8298, Email richard.owen@hdsplc.com.

Note to Editors
Higham Dunnett Shaw plc (HDS) is a leading provider of consultancy and outsourced administration services for life assurance companies, pension schemes and pension trustees. Its core areas of expertise include:

- Customer value management, from building customer loyalty through to the effective handling of complaints. In particular, HDS is a leading player in the outsourced complaints arena and has processed more than 400,000 complaints on behalf of a number of leading financial institutions
- Improving quality and efficiency in the running of corporate pension schemes, delivering:
- A broad spectrum of consultancy services that focus on helping pension schemes select and monitor professional advisors and service providers, implement best practice governance, get the most out of their administrative functions and deliver a superior service to members
- Administration services for defined benefit (DB) and defined contribution (DC) pension schemes, with proven procedures that can substantially improve the efficiency and quality of the administration process, for both on-going and discontinued schemes
- Pension Protection Fund (PPF) preparation services, building on our recognised expertise as a market leader in this field to assist professional trustees through the PPF assessment period

HDS employs more than 500 people in its offices across the UK, from management consultants and actuaries through to trained customer management staff.

Its website is at www.hdsplc.com. For more information contact Richard Owen
Tel. 020 7620 8298, Email richard.owen@hdsplc.com.

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