Three new customers launch iPLATO Patient Care Messaging

As Toby Gockel of iPLATO explains, "We start small with a few innovative clinics within a Trust to validate the concept and familiarise administrators and service managers with the technology. Once the service has proven successful within the predefined area we aim to extend it to all patients throughout the Trusts. The new Trusts have a combined population of more than 2 million patients so this is a huge opportunity for delivering process savings and improved patient care".

Michael Doyle, Business & Support Services Manager of the West London Mental Health Trust comments that "West London Mental Health Trust is keen to embrace new technological developments to support increased efficiency. This partnership arrangement with iPLATO to reduce DNAs in Community Mental Health Teams (due to go live in April 2005) is a further example of this, through partnership working with the independent sector". "The speed and efficiency of the Patient Care Messaging system, as well as the constant support, makes working with iPLATO a very pleasant experience" adds Adrian James-Morse, IT Coordinator from Dr Masterton & Partners surgery in Lambeth PCT. The third new site for Patient Care Messaging is the Red House Practice in Hertsmere PCT.

Reception of Patient Care Messaging has been positive with several patients complimenting the practices for this convenient service and, spontaneously, calling in to register their mobile phone numbers to receive reminders. Tobias Alpsten, Managing Director of iPLATO: "I am delighted to see that the adoption of Patient Care Messaging is gathering steam with three new sites added over the past week. Although this technology has been around for a while, our current adopters are innovation leaders within the NHS. We are hopeful that in 2005 more health institutions will come to see Patient Care Messaging as an integral part of patient care. As a leader in healthcare messaging solutions, iPLATO will benefit from any broad uptake in this technology."