British Medical Journal seeks second opinion

BMJ Group, one of the world’s most trusted providers of medical information for doctors, researchers, health care professionals and patients, has asked independent research consultants, Quantify, to conduct an Employee Satisfaction survey on its behalf this autumn. Based in London, where it employs some 250 staff, BMJ Group has a presence in the USA (BMJ Inc) and also has sales staff in Asia and Europe.

BMJ Group has changed radically over recent years. It has grown substantially and moved from a company publishing traditional products like journals to a modern, commercial portfolio business with not only journals, but also a suite of knowledge products, learning services and conferences.

Leading the change have been the Group’s chief executive, Stella Dutton, and its Head of HR, Lisa Gibson.

"As part of our strategic planning process, our senior management team has spent time defining the organisational culture that we believe will underpin the extent to which we, as a business, are successful in achieving our strategic objectives" said Lisa. "Having done so, we think it’s a good time to seek feedback from our employees on a whole range of different areas relevant to our approach to people and our desired organisational culture."

Quantify Principal Consultant, David Lusty, commented: "We are proud to be appointed to work with BMJ Group. The business does not have vast resources to devote to this project but we were happy to work with Lisa to agree a methodology which will provide BMJ Group with crucial information about how their people feel - but without breaking the bank!"

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Notes for Editors

About BMJ Group

BMJ Group (http://group.bmj.com/) is a global medical publishing organisation and a wholly owned subsidiary of the British Medical Association. BMJ, (British Medical Journal) the Group's flagship journal, was founded in 1840 and is one of the world's leading general medical journals. We are proud of our heritage but also believe in looking forward.

As technology and the needs of the medical community have changed we have responded. Today we provide a wide range of journals, evidence-based medicine products, learning and career services, which combine to offer the medical community a comprehensive information support system that improves the decisions people make every day. Our advertising, sponsorship and licensing services provide our business partners with effective access to an influential audience.

Our reputation is defined by the trust that clinicians, researchers, health care workers and patients place in the information and services that we provide. By developing and nurturing new ideas, BMJ Group is changing the way in which medical information is made useful for doctors and patients.

Based in London, where it employs some 250 staff, BMJ Group has a presence in the USA (BMJ Inc) and also has sales staff in Asia and Europe.

About Quantify! Ltd

Operating an organisation successfully requires accurate, current and comprehensive management information on all the things that influence the success of the organisation – including how it feels to do business with it or be employed in it.

Quantify discovers this information through employee and customer satisfaction research, web-based or on paper, either in a standard or custom built format. Its services include:

• Employee satisfaction surveys
• Customer satisfaction surveys
• 360° Feedback
• Internal customer satisfaction surveys
• Course assessments
• Leaver survey
Quantify projects are designed and reported to provide clients with useful, accessible management information which can drive improvement, rather than just being ‘nice to know’.
Quantify’s founder and principal consultant, David Lusty MCIPD MMS(Dip) MIMC CMC, worked in local authorities for 11 years, in management services and latterly in personnel management. He joined Avis Rent a Car Ltd in 1978, and stayed 12 years, 10 as head of the UK personnel department. He was Director of Personnel and Management Services when he left Avis in 1990 and founded Quantify.

Governed by the codes of professional conduct of the Institute of Management Consultancy and the Chartered Institute of Personnel and Development, Quantify operates to the highest ethical and professional standards.

Further information from:
David Lusty, Quantify! Ltd: 020 8704 1296/ 07956 518070
Bob Little, Bob Little Press & PR: 01727 860405 / 07850 508209