Email2DB – automate business operations, extract data from emails and integrate it into databases
Streamline business processes, increase efficiency and strengthen customer relations by automatically processing emails and updating databases with Email2DB.
[ClickPress, Fri Apr 21 2006] Microplus, the best of breed software distributor, announce the distribution of Email2DB; an email parser with automatic email responder developed by Parker Software. Email2DB extracts data from email messages and converts it into database records, automatically sending confirmation/follow up emails and creates customised reports.
Time and efficiency are critical to any business or organisation; from sole traders to the largest multi-national enterprise the aim is to reduce costs and increase productivity. Email2DB is a powerful tool that automates email processing and updates backend databases, integrating data into critical applications, e.g. accounting and CRM, to streamline business processes, free staff from the tedious task of data transferring and avoid harmful manual entry mistakes.
Email2DB ‘reads’ all incoming emails (invoices, purchase orders, feedback forms, and other emailed forms) looking for predefined criteria, i.e. a specific word/phrase in the subject line, which tells Email2DB how to process each email. For example, Microplus use Email2DB to process online purchase orders. If the term ‘purchase order’ is in the email subject line Email2DB extracts the purchase order number, product details, number of licenses and total cost, which is converted into an SQL statement to update accounts software and print an invoice. Customer and reseller details are collected to create a new contact or update an existing contact’s purchase history in CRM software. Email2DB also sends an email confirmation to the client and forwards the original email to the order-processing department to dispatch the product.
Customer care is the foundation of EVERY business, however the daily demands of running a business, the quantity of emails received and the time it takes to process them can make it too easy to let customer service slip. Email2DB’s automatic email response and customised follow-up emails enables users to maintain regular contact and strengthen customer relations, helping to create satisfied customers, repeat custom and build a professional reputation.
Email2DB also protects users against problems caused by database downtime. If a database is down Email2DB still receives emails and simply delays processing them until the database is backup and running. In addition Email2DB can print customised reports, play sound files or display a popup when a trigger is activated, update a CSV file for importing into a spreadsheet, update Outlook contacts, save attachments to specific folders, control Windows processes, backup emails to SQL Server or MySQL, run scripts & macros and link disparate computer systems.
Email2DB offers businesses excellent value with pricing starting at just £95 for a one-time standard edition purchase. For further information visit www.emailparser.co.uk.
About Parker Software
Parker Software is a focused software house based in the UK. Established in 2003, Parker Software develops innovative Windows based software aimed at companies that do business on the web. Parker Software produce two flagship
Products: "WhosOn", a tool for monitoring web site visitor activity in real time and "Email2DB, a tool for integrating incoming emails with business processes. Parker Software's products are used by thousands of businesses, large and small, in all parts of the world. For further information about Parker Software visit www.parkersoft.co.uk.
Established in 1995, Microplus are leading providers of high quality IT consultancy services, web design and best-of-breed software distribution. Microplus deliver cost saving, real business solutions that significantly enhance productivity to small businesses, leading companies, government departments, local authorities, military organisations and charities in the UK and Ireland. For more information about any of Microplus’ services please go to www.microplus.co.uk or call +44 (0) 1727 799670
For further press information contact: Alison Hunter on: firstname.lastname@example.org or visit www.emailparser.co.uk for images and a fully functional 30-day trial version.