Complaints Set To Rise As Rental Popularity Increases
With the property market on a slippery downhill slope, you could be forgiven for thinking that property complaints have been put on the backburner- surprisingly, figures from the Ombudsman for Estate Agents recently found that disputes were up by 20 per-cent
[ClickPress, Wed Apr 15 2009] With the property market on a slippery downhill slope, you could be forgiven for thinking that property complaints have been put on the backburner- surprisingly, figures from the Ombudsman for Estate Agents recently found that disputes were up by 20 per-cent. Now Accord, the premium letting agent in Birmingham city centre is advising tenants on how to spot a reputable agent and tackle such problems before they arise. The Ombudsman is expecting most of its work in 2009 to be directed at the rentals market, and with 1043 new complaints received in 2008, the workload is set to increase throughout 2009.
Carl Mimmack from the firm who offer not just Birmingham apartments to let but property to rent in Leamington and Warwick property to let, said, “It was estimated that with the economic decline, the amount of complaints would have reduced significantly, but this is not the case. With the sales market on the downturn, the focus is set to shift onto the rentals market, and it is becoming commonplace for agents in the rentals sector to operate without the correct regulatory measures being put in place.”
Under the Estate Agents Act 1979 and Property Misdescriptions Act 1991, estate agents in the UK who take part in residential estate agency work, have to belong to a regulatory body, to ensure that complaints are dealt with efficiently. The regulation came in to force in 2008, and is aimed at reducing the number of customers cheated by the system.
Mr Mimmack, from the company who offer stylish Birmingham apartments for the couple about town, or larger properties to suit families added, “If you have a complaint against an estate agent, where you believe that they have acted contrary to their duties as laid out by the relevant legislation, you should contact your local Trading Standards department or The Office of Fair Trading. The best way to avoid problems before they arise is to check up on the agent you are letting your property through before it is too late. Tenants often make the mistake of not enquiring about agent’s regulations, but this is necessary to make sure that you will be looked after during your time there.” For more information on finding a suitable agent, please visit the Accord Lets website at www.accordproperty.co.uk
Accord was formed in 1990 with the aim of providing a professional, approachable, honest and caring service. They are a premium-letting agent with property to let in Leamington, Birmingham and Warwick.
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