Global Software Giant Cincom Aggressively Recruiting Partners

Monaco – Cincom plans to recruit an additional 25 to 50 U.S. integrators and VARs and will provide a unique training opportunity, fees waived, in Monaco June 20 – 24. Cincom is aggressively targeting the global CRM and contact center services market by providing its award-winning Synchrony customer experience management to a few key partners.

High-Growth Contact Center Market
With 130 companies already on its partner roster, Cincom is looking for partners to participate in the high-growth hosted contact center market to discuss how to leverage Cincom’s Synchrony™ customer experience management offering that unites an intelligent agent desktop with flexible contact center functionality. According to Datamonitor, by 2008 the global market for managed and hosted contact centers will double with annual spending exceeding $5 billion.

"For service providers to achieve adequate margins when targeting small to medium-sized businesses with on-demand solutions, they should deploy multi-tenant solutions, such as Cincom's Synchrony Customer Experience Management suite," according to Robin Goad, DataMonitor senior analyst.

Synchrony enables small/mid-size organizations and enterprise departments to deliver consistent and highly responsive customer interactions. Its architecture links multi-channel contact center functionality with a smart agent desktop that provides a consolidated portal of resources and information necessary to optimize each customer interaction, thus delivering significant productivity and revenue gains.

This year, Synchrony has earned three prestigious product awards including: The Call Center Demo & Conference-Dallas Best of Show Award from Call Center Magazine, the Gold Award from TechTarget’s SearchCRM.com in the contact center software category, and Technology Marketing Corporation’s (TMC®) Customer Inter@ction Solutions® magazine 2004 Product of the Year award.

About Synchrony Training in Monaco
· Learn about the unique benefits of partnering with Cincom.
· Gain insight into how Cincom's award-winning Synchrony can quickly
extend your reach into new markets and customers and how you can
revisit your customer base with a "deeper and wider" strategy.
· Hear what leading industry analysts, partners and customers are saying
about Cincom’s products and programs.
· Improve your marketing and sales power — benefit from Cincom’s
marketing and sales programs and tools specifically tailored to your
company and customer base.
· Earn attractive margins – get your piece of the revenue pie!
To register or for more information, visit http://www.cincom.com/html/EInvite.html.

About Cincom
For nearly 40 years, Cincom’s software and services have helped thousands of clients worldwide simplify the management of complex business processes. Cincom specializes in the five areas of business where simplification brings the greatest value to managers who want to grow revenue, control costs, minimize risk, and achieve rapid ROI better than their competitors: Data Management; Marketing, Sales and Customer Service; Application Development; Manufacturing Business; and Outsourcing/Hosting. Cincom serves thousands of clients on six continents including BMW, Citibank, Boeing, Northwestern Mutual, Federal Express, Ericsson, Penn State University, Messier-Dowty, Siemens, Rockwell Automation, and Trane.

For more information about Cincom’s products and services, contact Cincom at 1-800-2CINCOM (USA only), send an e-mail to info@cincom.com, or visit the company’s website at www.cincom.com.

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Media Contacts:
Steve Kayser
Public Relations Manager
Cincom Systems, Inc.
513.612.2348
skayser@cincom.com


Trademarks: CINCOM, Synchrony, and The World’s Most Experienced Software Company are trademarks or registered trademarks of Cincom Systems, Inc. All other trademarks belong to their respective companies.

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