The introduction of this new feature is a continuation of the establishment of the company in the United Kingdom. It was first added to the website Francecasse.fr, dedicated to the French market. As it has been successful, the company decided to do the same thing on the British Website.
Concretely, if a customer is looking for Ford used car parts for example, he will have to dial the 0911 613 6790. Then, he will be put in contact with someone who will make the used car part request for him.
The customer will be asked to give some information about his car and the used car parts he is looking for. Finally, his request will be directly sent to the network of salvage yards.
Olivier Haro, the manager of Francecasse, underlines the fact that this phone number is a way to attract a new type of customer: "We strive to help people finding their used car parts more easily. Thanks to this new feature, anyone can find his used car spares, even if he is not comfortable with the Internet or if he doesn’t have time to make a request online".
Francecasse is an online parts finder based in France.
Founded in 2006, this concept is the result of the collaboration between Internet development specialists and car experts.
The company has simplified the buying and selling of car spares by setting up a website where the supply meets the demand.
The British website provides a wide range of car spares and lets any visitor make a car part request for free.
The database also contains more than 100 car manufacturers, making it easier for the web users to find their car spares.
In order to reply to these requests, Francecasse collaborates with many car breakers that will reply to the customers instantly. The latter will then receive an e-mail with many offers from the salvage yards, and will have the possibility to choose the most interesting one.
Everyday, the company helps hundreds of people find their used car spares, putting them in contact with a large network of scrap yards in the U.K.