Government Organization Finds Unitrends Performance and Support Superior to Backup Exec

From: Unitrends, Inc.
Published: Thu Sep 23 2010

Unitrends, the leading provider in integrated and scalable backup solutions, today announced McLean County has switched from Symantec Backup Exec to Unitrends. The governmental agency reported that the Unitrends backup appliance is able to perform VMware backup and restore operations in a fraction of the time required for Symantec’s Backup Exec.

"With our prior backup solution Symantec Backup Exec, our Friday full backup processes were beginning to extend into Monday mornings," Craig Nelson, Director of Information Technologies, McLean County said. "Using Unitrends, our backups are now complete well before Saturday is over, relieving bandwidth and performance issues on the network."

Unitrends’ role in providing a backup appliance that allows customers to focus on their business instead of backup creates immediate total cost of operations savings for the county government, protecting crucial data, while meeting the IT department’s needs for a low-maintenance, easy-to-manage solution.

"Given that we have 24/7 agencies within our organization, such as the Sheriff’s office, jail, emergency disaster and 911 departments, the additional relief we got from Unitrends was immediately recognized and well received by these offices," Nelson said.

Implementing Unitrends’ solution, McLean is backing up 4TB of data primarily residing on Windows servers that are virtualized using VMware. McLean County uses both bare metal and file level backups to achieve a tremendously simplified restore process requiring less time and complexity.

McLean’s switch to Unitrends caused a measurable impact on its IT infrastructure, dramatically decreasing the backup window and greatly enhancing system performance.

"Unitrends’ product delivers absolute value to our county and has been supported to a degree of excellence not common in our industry," Craig Nelson, Director of Information Technologies, McLean County said. "They provide an outstanding product that performs as promised."

McLean’s IT department is impressed with the attentive and responsive support team as an additional advantage to Unitrends high quality, proven solutions. "We have not yet encountered a problem they have not been able to quickly resolve," Nelson said.

"We wake up every morning with the mission of providing a reliable, cost-effective and low-maintenance backup solution that delights our customers." Mark Campbell, Chief Operating Officer, Unitrends said. "In particular our customer support team is fanatically focused on giving our customers individual and specific attention that they need."

For more information, view the complete McLean County success story at

About Unitrends
Unitrends enables its customers the freedom to focus on their business instead of backup. The company achieves this through scalable, all-in-one backup solutions that no other data protection vendor can provide. Unitrends integrated backup appliance simply protects businesses’ IT infrastructures at the lowest total cost of ownership in the industry. More companies every day join those who have discovered the customer-obsessed, enterprise-level data protection only Unitrends can offer.

Information about Unitrends can be found at A VMware-based virtual appliance free trial is currently available for download and a Hyper-V based virtual appliance free trial will be offered later in 2010.
Company: Unitrends, Inc.
Contact Name: Unitrends
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Contact Phone: 803.454.0300

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