IKANO Acquires

From: IKANO Communications, Inc.
Published: Mon Sep 19 2005

SALT LAKE CITY, UT –, a leading provider of Internet services to customers across the country since 1993, recently was acquired by IKANO Communications, the world’s largest provider of private-label Internet services. will continue to provide the same low cost, high quality service that subscribers have come to expect. Previously owned by Dialup USA, Inc., will retain its name and headquarters in Lynnwood, Washington. (

As a result of this acquisition, customers now have access to IKANO’s award-winning customer service. Named "Call Center of the Year" by Call Center Magazine, IKANO’s customer service team will provide subscribers with 24-hour technical support via telephone, e-mail and online chat. Staffed with over 100 expert technicians, IKANO is equipped to handle support calls from English, Spanish and French speaking customers.

Along with providing additional customer service support to customers, IKANO’s acquisition of enables to expand its product offerings in the future. "We look forward to working with IKANO to provide enhanced services for customers, both new and existing," said Jared Mullenberg, Director of Sales for

IKANO Communications was founded over 10 years ago as a regional Internet service provider in the Salt Lake City area and since then has flourished into the industry leader in private-label branded and wholesale Internet services. IKANO leverages its resources to provide outstanding services at highly competitive prices. The Company’s rapid growth and excellence in the field have resulted in IKANO’s ranking in the Inc. 500, Technology Fast 500, Inner City 100, and Utah 100.

" has proven itself as a leader in the ISP space and we are excited to have the opportunity to provide top-notch Internet services to its subscribers," said George Naspo, IKANO Chief Executive Officer. "We are confident that the pairing of the two company’s unique areas of expertise will result in continued subscriber growth and a high level of customer satisfaction."

Named after the classical Greek word meaning "to enable," IKANO is the market-leading enabler of private-label Internet services. IKANO partners with Internet service providers to help reduce operating costs, increase revenue and expand geographic reach and product offerings. IKANO also operates, a growing platform for the company’s nationwide end user subscriber base. IKANO served as the official network provider for the 2002 Winter Olympic Games. For more information, visit
Company: IKANO Communications, Inc.
Contact Name: Debbie LaBelle
Contact Email:
Contact Phone: 801-415-8076

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