Macdonald Burlington appoints new general manager

From: Macdonald Hotels & Resorts
Published: Fri Jun 17 2011

Macdonald Burlington on New Street in Birmingham has appointed 38 year-old Derek McDonagh as General Manager.

His appointment to the 115-bedroom hotel in Birmingham that boasts one of the largest conference facilities in the city reflects the hotel's determination to firmly position itself as the number one choice for corporate, conference and leisure visitors to the UK’s second largest city. 

Dublin born McDonagh, who assumes responsibility for over 80 staff and conferencing space for up to 500 delegates (Horton Room), said of his appointment: "The Macdonald Burlington Hotel is a hidden gem that over the years has established an extremely good reputation for service. 

"I wanted to get back into the 4-star hotel market.  Macdonald Hotels & Resorts leads the way in its delivery of guest hospitality including a commitment to serve fresh and locally sourced food. It also has a fantastic career structure in place for management and staff, so when the opportunity to take the helm at the Macdonald Burlington arose I jumped at the chance.

"My priority is to raise the profile of the Macdonald Burlington and firmly establish the hotel as the leading hotel in Birmingham.  With one of the largest conference facilities in the city and mindful of the fact Birmingham is home to both the International Convention Centre (ICC) and NEC, the staff will be working hard to regain market share by appealing to discerning visitors, including in the corporate business tourism sector."

McDonagh's appointment comes at a time the business hotel in Birmingham is investing over £1million in the refurbishment of its comfortable and spacious bedrooms.  The beautifully appointed Victorian building, dating back to 1871, originally opened as the Midland Hotel.  Located just two minutes' walk from the main New Street railway station and in the heart of the city shopping district and offering business travellers meeting rooms in Birmingham, the Macdonald Burlington Hotel is an ideal choice for busy executives and leisure guests alike.

McDonagh assumes his new role with Macdonald Hotels after 14 years with Jurys Inn - the past 9 in the West Midlands.  In 1999 at the age of 26, he became the youngest general manager ever to be appointed by Jurys.

The family man and keen distance runner (he competes in the annual Birmingham half-marathon) started his career in hospitality in Dublin at the age of 15 where he washed glasses within the city's Green Isle Hotel.  It is also where he met Clara, his future wife.  Having found his calling in hospitality, the former Gaelic football player would go on to undertake a 4-year course in Hospitality Management in Dublin with placements in Germany (Bochum) and Galway. 

Since 2005, McDonagh has sat on the executive of MARCHE, the Midlands Association for Restaurants, Catering, Hotel and Entertainment venues.

About Macdonald Hotels & Resorts:
First established in 1990 by Donald Macdonald and colleagues Macdonald Hotels & Resorts operates over 40 hotels across the UK and ten resorts throughout the UK and Spain. Macdonald Hotels employs over 4,400 staff and operates in excess of 4,500 hotel rooms. Its focus is on developing its strong portfolio of four and five star hotels, with each offering its own character and individuality underpinned with the quality and attention to detail expected of the Macdonald brand. In particular, the company prides itself on the seasonality and provenance of its food within the hotels, from breakfast through to dinner, as well as its wide range of specially selected wines. As testament to the excellent level of  service the Group provides, it has on numerous occasions won several prestigious accolades, most notably the AA Hotel Group of the Year 2007-08 and the National Customer Service Awards for Leisure and Tourism.

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Lucy Wheeler
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+ 44 (0)131 243 2552
Company: Macdonald Hotels & Resorts
Contact Name: Lucy Wheeler
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Contact Phone: + 44 (0)131 243 2552

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