Data Storage Users get a helping hand from LapiStor

A helping hand from LapiStor

To help companies get the maximum out of their data storage facilities, a new online Helpdesk service has been unveiled by LapiStor Ltd – an international company, based in the UK, which specialises in the design and manufacture of high-performance and cost-effective data storage solutions

"We are determined to offer the best customer support service in our sector." said Managing Director, Tony Howard. "Innovative recent product features have helped us to achieve a number of significant design wins in new markets. But, in order to maintain and develop that momentum, we recognise the need to be pre-eminent in pre- and post-sales support – not just winning, but also keeping, customers."

Located at www.lapistor.com, the new Helpdesk provides rapid online response to technical questions, saving customers time and effort - and building their knowledge. As well as easy contact details and a service desk call facility, it also includes Frequently Asked Questions, a Technical Glossary and a personalised area with log-in protection.

About LapiStor
With a strong international outlook, LapiStor is a UK based company that
specialises in data storage solutions for markets worldwide.

Recognised for its comprehensive capability, the company has extensive technical design and support skills - as well as dedicated ISO9001 manufacturing facilities - which enable it to provide reliable storage solutions - based on specialist expertise.

A member of SNIA Europe, LapiStor is widely respected for the design, development, manufacture and support of high-performance, cost-effective storage solutions.

Time to market and the fast introduction of new technologies is a hallmark of the company’s approach, and its after-sales support includes installation and a range of on-site services and maintenance.

In addition to its expert, in-house design and development capability, the company’s distinguishing features also include a flexibility that enables it to undertake small-batch production for individual customer designs and features and to provide customers with an outstanding service across all European Time Zones.

Its products are used not only in IT departments and networks, but also in
specialist roles, including CCTV, Telecommunications, ISPs, Seismic
recording, and Voice recording.

LapiStor designs and builds its own branded solutions, which include the
DiscPacTM and DataPacTM ranges of products. In addition, as a bespoke
sub-contractor, LapiStor, also, designs and builds data storage solutions
for OEMs, Value Added Integrators and Solution Providers. The company offers full customer branding of the product, including packaging, manuals, logos and GUI. An important area of activity within the company is the provision of engineering services to OEM and other customers in the design of their own RAID solutions.

Founded in 1999, the company has built up a strong balance sheet over the years. Its high-quality, storage units are designed and assembled in its own ISO9001 certified factory in Yorkshire and the company has regional sales offices in the UK, USA and Israel. Technical Support Services are based in the UK & USA.

LapiStor Ltd, New Works, New Line, Greengates, Bradford BD10 9AP, United Kingdom.
Tel 01274 610800; Fax 01274 610888
Email: sales@lapistor.com
Website: www.lapistor.com


Press enquiries for LapiStor:
Paul Calderwood
Kingswood Marketing & Public Relations
Park House,45 Pampisford Road, Purley, Surrey CR8 2NJ United Kingdom.
Tel No 020 8763 2241; Fax No 020 8763 2245; Mobile 07785 316337