Would you open a store downtown without any staff to sell the products for you?

From: Online Call Staff
Published: Thu Mar 24 2005


Many webmasters and operators of websites fail to take note of principles used by offline retailers to make their sites more like real life experiences.

"Have you ever visited a shopping mall and discovered the store had no staff?" Ms. Pierson commented.

"I can’t understand why online websites fail to notice the fact that offline and online retailers are similar in many ways and should be looking to make their sites as near to a real life experience as possible," Ms. Pierson added.

With this in mind Ms. Pierson and her partner, Mr. Shaun Monk, set about forming a company known as Live Call Support, subsidiary of Online Call Staff Inc, to provide LIVE 24/7 customer service/sales staff to websites at a very affordable cost.

The total operation is simple, clients simply place a small banner indicating live support is available on their site and if a visitor clicks the banner for support, a chat box appears and a live online operator will try to assist them.

It seems the service is popular, over the last few months the company has grown dramatically as web site operators have realized that she just may be right.

Anyone unfamiliar with putting banners and such on their sites have the added bonus of free installation, and free technical support from Live Call Support’s tech dept.

"Our list of clients is constantly growing, and it doesn’t matter what type of site operated, I feel all site owners should consider this great step forward in technology," Ms. Pierson went on to add as she pointed out an unusual client using the service at http://www.turtlehomes.org showing that every type of site can benefit from such live interactivity.

Many site owners may have thought of offering 24 hr support to their potential customers in the past, but have been put off by the cost of doing it or worse yet, the lack of time to operate a full 24/7 support service themselves. That's where Live Call Support comes in.

A new online call center has just opened specifically to offer live 24/7 support for the small micro family, and one man band type of operator but without the cost.

For as little as $20 a month you can now not only get the software on your site, but Online Call Staff Inc even provide the staff to take questions from people visiting your site, and relay them to you via email.

Now everyone can compete against the big boys for less than the cost of a new pair of shoes, showing that it doesn’t matter what budget you have, even a small site can be as well run and have the same facilities that the likes of Sears or McDonald’s have.

Welcome to the new world of Technology.

Anyone wanting to discuss Live Call Support solutions for their business or requires further information should contact Ms. Pierson directly via email at webmaster@livecallsupport.com
Company: Online Call Staff
Contact Name: Rachael Pierson or Shaun Monk
Contact Email: webmaster@livecallsupport.com
Contact Phone: 514- 951-5474

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