BPO is a segment of outsourcing that consists of subcontracting business processes of an organization to a third-party vendor that has expertise in the required domain. These vendors then administer and manage the selected activity based on defined and measurable performance criteria. It helps clients increase their operational efficiency, concentrate on core competencies, reduce time-to-market, obtain access to fresh talent with experience in the latest technologies, and, in the long run, build an organization with an economical cost structure. Several healthcare providers adopt BPO services due to proven benefits of cost reduction, improved patient care services, and maximized staff efficiency.
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Technavio's analysts forecast the global healthcare business process outsourcing (BPO) market to grow at a CAGR of 5.83% during the period 2016-2020.
Covered in this report
The report covers the present scenario and the growth prospects of the global healthcare business process outsourcing (BPO) market for 2016-2020. To calculate the market size, we consider revenue generated from BPO vendors from their healthcare BPO divisions. Healthcare BPO solutions and services can be broadly categorized into two based on consumers of healthcare BPO solution in the market:
* Healthcare provider (hospitals, clinics, pharmaceutical companies, healthcare institutions, and public health systems)
* Healthcare payer (health insurance firm)
We have considered total contract value (TCV) of vendors to forecast market size for 2016-2020. TCV is the value of contract summarized over a certain period of time.
The market is divided into the following segments based on geography:
* Americas
* APAC
* EMEA
Technavio's report, Global Healthcare Business Process Outsourcing (BPO) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors
* Accenture
* Cognizant Technology Solutions
* Genpact
* TCS
* Xerox
Other prominent vendors
* Acclaris
* Accretive Health
* 3i Infotech
* ACS
* Acura
* Aditya Birla Minacs
* Aon
* Aegis
* Allscripts Healthcare Solutions
* Allsec Technologies
* Capgemini
* CGI
* Convergys
* CSC
* Dell
* Dynamic Healthcare Systems
* EXL
* Firstsource
* HCL Technologies
* Hexaware
* Hinduja Global Solutions
* HP
* IBM
* IGATE
* IMS Health
* Infosys
* iProjects McKesson
* Medusind Solutions
* Minacs
* Mphasis
* NCO Financial Systems
* Serco Global Services
* Siemens Healthcare
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Market Report, "Global Healthcare BPO Market 2016-2020", published
Company: Fast Market Research, Inc.
Contact Name: Bill Thompson
Contact Email: press@fastmr.com
Contact Phone: 1-413-485-7001
Contact Name: Bill Thompson
Contact Email: press@fastmr.com
Contact Phone: 1-413-485-7001