Arema Connect, a 24/7 Business outsource provider, is set to expand with the Creation of new jobs in Cork over the next quarter, to meet demand for Customer Support Services at home and abroad. The expansion and opening of the second Call Centre coincides with the company's anniversary. The inauguration of the new offices will take place in Q4, on August 17th 2018.
The Cork based company is expanding, with the development set to bring a further 40 new positions to their established workforce. The roles will be across a variety of customer service positions including English, French and German speaking Customer Service representatives.
These jobs are to be employed in custom designed office spaces, with a bespoke fit out to accommodate for the needs of a dynamic multichannel contact centre.
Arema Connect are set to celebrate the expansion and anniversary on the 17th August, at their new offices.
‘We have had a very successful few years which included strong revenue growth. With new Clients and growth there are strong requirements from clients seeking an outsourced solution," said Pat Keogh, Managing Director. "We continue to gain momentum as our Multi-channel contact centre along with our team of experienced and dedicated agents effectively convey the attributes of our differentiated range of services. We expect our business to continue to grow over the short to medium term’. Pat Keogh - Director
Recruitment for the positions will occur just in time for the busy Christmas Period.
This campaign forms a continuous and ongoing development in job growth.
Arema Connect already employ over 60 people at their locations in Blackpool. All employees enjoy flexible and competitive packages, including benefits such as gym membership, ongoing training and personal development.
About Arema Connect
Arema Connect has been providing a range of Multi-channel contact centre and BPO solutions to clients across several sectors. For the past 18 Years our award winning 24/7 customer contact centre is recognised as a leader in outsourcing transforming customers’ journey.
Arema Connect strives to break new ground in how we provide a focused customer contact service. Through our core outsourcing solutions - including Call Management, Email Handling, Live Chat Support, and the Emerging Social Media Monitoring and SMS channels, we have been able to provide our clients with a range of communication channels to providing a more convenient and personal interaction to customers around the clock.
We have launched our PSYCHED initiative in conjunction with the ‘Cork Healthy Cities’ initiative, which benefits both our employees and national Charities. We believe in making a contribution to the communities and services in which we operate and serve.
Arema Connect is ISO accredited and has grown significantly over the last 17 years, providing Contact Centre and Market Research Services.
-ENDS-
